Last Updated: [16-8-2025]
Welcome to E-Dairy! We are committed to protecting the privacy and security of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our mobile application. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.
We may collect information about you in a variety of ways. The information we may collect via the app includes:
1. Personal Data
Identifiable information such as your name, phone number, profile image, and demographic information such as your age, gender, and location that you voluntarily give to us when you register in the app or when you choose to participate in various activities related to the application.
2. Financial Data
Information related to your payment methods (e.g., card details, wallet balance), transaction history, PIN entry for secure redemption, and recharge information. PIN is used for authorization only and never stored.
3. Derivative Data
Information our servers automatically collect when you access the app, such as your device model, IP address, browser type, operating system, access times, and usage patterns.
4. Mobile Device Access
We may request access or permission to certain features from your mobile device, including your mobile device’s camera, SMS, location, and other features. If you wish to change our access or permissions, you may do so in your device’s settings.
We use the information collected to:
· Facilitate account creation and logon process.
· Enable secure recharge and payment processing.
· Send important account and transaction-related notifications.
· Provide customer support and respond to inquiries.
· Prevent fraudulent transactions and monitor against theft.
· Customize and improve user experience.
· Comply with legal obligations.
· PIN is used to authenticate transactions securely and validate payment.
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
a. By Law or to Protect Rights
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
b. Third-Party Service Providers
We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. PIN is encrypted, processed in real time, not saved, and only used for authorizing wallet transactions.
You have the right to access, correct, or delete your personal information. You may also withdraw consent to the collection and processing of your data. To exercise these rights, please contact us at support@e-dairy.com.
We will retain your personal information only for as long as is necessary for the purposes set out in this privacy policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
The app may request access to features on your device
including:
- Location: To provide region-specific services.
- Camera: To scan QR codes.
- Storage: To save receipts or transaction files.
- Notifications: To alert you about balance updates and confirmations.
We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. Any changes we make will be posted on this page and, where appropriate, notified to you via the app or email.
If you have questions or comments about this Privacy Policy,
please contact us at:
Email: ediary@jainsaheb.com
Phone: +91 7232000923